Sales: 855-872-9905
Support: NJ (856) 266-9740 • PA (445) 287-1715

Welcome to Our Improved Support Ticketing System

We are excited to introduce our improved ticketing system, designed to make support communication clearer, faster, and easier to manage.

This new system will help us keep you better informed throughout the life of a support ticket. You will receive clearer updates as tickets move through different statuses, making it easier to understand what is being worked on, what may be waiting for input, and when an issue has been resolved.

New Client Support Portal

As part of this upgrade, clients will also have access to a new Support Portal. Through the portal, authorized users can:

Feature

Description

Create Tickets
Submit new support requests directly through the portal.
View Tickets
Check the status of open and past support tickets.
Track Updates
Review ticket notes and progress updates.
Approve Quotes
Review and approve quotes directly through the portal.
View Invoices
Access invoice information in one convenient location.

What This Means for You

Our goal is to improve visibility and communication so you always have a better understanding of your support requests. The new system gives you more direct access to important ticket information while helping our team respond, update, and resolve tickets more efficiently.
We look forward to providing you with a better support experience through our improved ticketing system.

Able Technology Partners LLC

102 W Broad Street, Suite 1
Burlington, NJ 08016
Phone: (856) 266-9740

226 Walnut St.
Philadelphia, PA 19106
Phone: (445) 287-1715
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